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ShopKey Rewards TSB Viewer Home Page

What is a "Real Time" TSB?

ShopKey takes TSBs seriously, receiving them daily from the OEMs and entering them into our database. Each quarter, ShopKey Repair customers receive these latest TSBs automatically with their quarterly release. As a ShopKey Rewards member, you get direct, instant access to the latest TSBs as soon as we enter them into our database! ShopKey Rewards connects you to ShopKey's vast database of TSBs in REAL-TIME and presents them to you using proprietary software developed exclusively for the ShopKey Rewards.

To access real time TSBs:

  1. After logging into ShopKey Rewards, choose the Real Time TSBs link from the selection list at the bottom of your display.

  2. Click the Real Time TSBs button.

    The Real Time TSB viewer launches in a seperate window. The display area of the viewer shows TSBs added in the previous week and since the last release of ShopKey. This information is presented for informational purposes only. You can't click on any of the text.

  3. To the left of your screen are the navigational choice lists. Choose a Year. The Make selection becomes active. Choose a Make and then a Model.

    Note: the choice lists only display those selections for which there is a valid Model. For example, if there are no Real-Time TSBs available for an Acura 3.5 TL, you won't be able to select the model.

  4. Click the Get TSBs button below the lists. (Alternatively, you can select the Real-Time TSBs tab at the top of your display.) Your display changes as the vehicle selection lists are replaced by a list of TSB categories. Categories for which there are TSBs for the selected model are displayed in a lighter shade of blue.



  5. Click the All TSBs link to display all TSBs for the selected vehicle. Alternatively, you can perform a filtered search as described below.

Filtered TSB Search

Use a filtered search to refine your TSB search to a specific Category and then to a specific Component, Symptom, or Content Type.

First you choose a Category (Accessories and Body, Cab, for example), then choose a Section (for example, Door Locks & Anti-Theft Systems). Avaliable Components, Symptoms, and Content filters for which TSBs are available display in the TSB Filters area. Pick the Filters for the types of TSBs you want to see.

Choose Select All if you want to select all TSB filters.

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